This course is aimed at all those who need an appreciation of statistical process control. It will be of immediate assistance to those responsible for introducing SPC. By concentrating on understanding processes it shows how SPC can be used as part of a company-wide improvement programme rather than just in production areas. Common reasons for failure of SPC programmes are given and suggestions made for overcoming them.

Course Structure

DAY ONE

Session 1
* Learning Objectives
* Introduction to processes
* Flowcharting processes
* Setting standards and measures
* The philosophy of prevention
* Understanding variability
* Common and special causes
* Feedback and statistical control

Session 2
*Introduction to statistics
* Measures of location and spread
* The standard deviation and prediction
* Data collection -tally charts concentration diagrams
* Data analysis -histograms
* Pareto analysis

Session 3
* Introduction to control charts
* Variables and attributes data
* Drawing the X bar R chart.

DAY TWO

Session 4
* Interpreting the X bar R chart

Session 5
*Process capability
*Other types of data

Session 6
* Attributes data
* The NP chart
* The P chart
* The U chart
* Other types of data

Session 7
* Why SPC often fails